Order Processing & Shipping

We know how much you look forward to your beauty haul, so we process orders as quickly as possible. Generally, orders are shipped within 1-2 business days after payment confirmation.

Once your order is on its way, you will receive a tracking number to monitor your shipment's progress online in real-time.

Shipping Costs & Conditions

Shipping fees are calculated based on the carrier's rates, depending on the weight of the parcel and the chosen delivery method.

• Expert Tip: We recommend grouping your items into one order. We cannot combine two separate orders placed at different times, and shipping fees will apply to each of them.
• Packaging: We take extra care with fragile bottles and jars. Your products will be securely packed in optimal-sized boxes with protective materials to ensure they arrive in perfect condition.

Returns & Exchanges

In accordance with Ukrainian consumer protection laws, perfume and cosmetic products of proper quality are non-refundable and cannot be exchanged.

However, if you notice any packaging damage or a discrepancy in your order upon delivery, please contact us immediately. We are committed to finding the best solution for you.